A lead’s history shows its value as it stood at the time
CSMs, SDMs and vendors can step back through a lead’s history to explain how its value moved. On a lead that was later awarded, that history used to show the winning bid alone, because the other bids were counted by how they stand today, turned down.
What you see now
- Before the award, the Service Pipeline Value is the average of every bid that was in at that moment, platform fee included, and the Quote section says how many bids were in.
- From the award on, the bids that were turned down drop out, as they always did.
- A bid submitted later never appears at an earlier moment.
The lead’s live view is unchanged.
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