See the real strength of every expert in your area

Your go live readiness dashboard’s expert strength table now shows real data for every expert in your area, not placeholder rows:

• Each expert’s CSAT, SLA adherence, escalation rate, completion rate, repeat work and current load — drawn from live delivery data.
• A strong, ok or at-risk status that matches your coverage view, alongside the demand, supply and gap that expert sits against.
• Their product skills, type, region and availability, so you can see at a glance who can take on more.