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ChangelogThe tenant console names roles, assistants and notifications in plain words

The tenant console names roles, assistants and notifications in plain words

Across the tenant console, the codes the platform stores are now shown by their names:

  • Activity: new entries for inviting, removing or changing a user’s role read “jo@acme.com as CSM” and “CSM to SDM”, and granting console access reads “as Sustentus staff” or “as Partner”. The email partners receive about a role change uses the same words.
  • Access: an account’s console access reads “Sustentus staff”, with its capitals.
  • Prompts and AI spend: assistants are named as they are everywhere else (“CSM”, “General assistant”), with the identifier kept beside the name where you need it.
  • Notifications: the delivery type filter lists “Invoice payout sent”, not “invoice.payout-sent”.
  • Permissions: a user’s permission history reads “Lead: Qualify out”.
  • Assistant traces: each tool call’s result reads “Completed”, “Error” or “Refused”.

Entries already in the activity trail keep the words they were written with.

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Console page headers say what the page holds, in one lineThe SDM selects the expert and sends the quote; the CSM handles the customer