The platform fee is set by Sustentus, and the vendor revenue share is gone

The markup on a lead is Sustentus’s fee, separate from your subscription. Sustentus sets it for each workspace, so it no longer appears as a setting you manage yourself.

What changes for you

• Admins see only the Pricing rules set switch under Settings → Commercial. The vendor revenue share field is gone, and any value saved there before has been removed.
• The Commercial config card on the admin dashboard now reads Complete as soon as your pricing rules are confirmed. The markup doesn’t count towards go-live readiness, because a workspace without one is simply charged no fee.
• SDMs see a Platform fee on the service revenue card and in its drill-down. It’s the paid revenue at your workspace’s markup, with the percentage beside it. Where no markup is set, no fee line appears at all rather than a £0 one.
• Vendor take and Estimated margin no longer appear in the SDM figures.

The fee is recorded and shown on the platform. Nothing is invoiced or collected through it.