Brightline’s account health shows a score in the demo
In the demo tenant, the vendor’s account page for Brightline used to read ”—” for account health and revenue at risk. Brightline’s finished project had all its work done and every bill paid, but the customer had signed off only the last of its four milestones, so it never counted as delivered and could not be scored.
The demo now records Brightline’s sign-off on each milestone, the day its bill goes out. The account page shows a score out of 100 with its band and a revenue-at-risk figure, and the customer health figure on the metrics page places Brightline in the same band.
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