A service in use by a lead can no longer be archived

Archiving a service removes it from every list and picker, and it can’t be restored from the app. Until now the archive checked only whether a product or a skill was linked to the service, so a service that open leads still used could be archived, leaving those leads pointing at a service nobody could see.

What you’ll see

Archiving a service is now refused while any lead uses it. The message gives the number of leads and asks you to reassign or clear them first. The archive confirmation lists a lead alongside a linked product or skill as a reason it can be refused. Products, skills and industries already worked this way.

Archiving a service that no lead, product or skill uses works as before.