See a tenant’s plan, seats and subscription status in the console

Answering “which plan is this account on, and is it healthy?” used to mean leaving the console and opening Clerk. A tenant’s page now carries that answer: the plan it is on, the seats it is using against the seats it is allowed, and whether its subscription is in good standing. The Sustentus team sees it on every tenant; a partner sees it on the tenants assigned to them.

Seats are counted properly rather than estimated. The number is the tenant’s true member total, so a tenant that has grown past its allowance shows as past it — the case worth catching — instead of stopping at whatever the user list happens to display. A tenant with no seat limit says so in words.

No money appears anywhere on it, for either audience. Plan, seats and status are the whole of it — no fees, no next payment, no invoices, no payment history.

Two things to expect. Billing is not switched on yet, so plan and status read as unavailable until it is; seats are live and correct regardless. And this is a read-only view for now — moving a tenant onto a different plan still happens outside the console.