See which customers are protecting — or putting at risk — your future revenue

Your vendor dashboard’s customer health section now runs on real data for the period you select, not placeholder numbers:

• CSAT by revenue — your average score, a revenue-weighted score, the revenue sitting below the satisfaction bar, and the revenue still awaiting a score.
• A service quality success rate showing how much of your delivered revenue met the satisfaction and delivery bar, with the change since the previous period.
• A forward churn view — the revenue and number of accounts likely to churn next period, with a high, medium or low confidence read on the signal behind it.