Every card on go live control opens to the accounts behind it

Go live control told you how many accounts were blocked, who was blocking them and how many were at risk of missing their date — and then left you to rebuild the list by hand if you wanted to act on it. Now every card opens.

What you can do now

Open a card and you get the same figure it showed, then everything behind it:

• What it counts — what is counted in, what is taken out, and how to read the number.
• The accounts themselves — every one behind the figure, adding up to exactly it. Filter by status, blocking party, region or the CSM who owns it, search by name, and sort any column. Each row opens that account’s workspace.
• Why each one is there — on blocked accounts and accounts at risk, every row states what qualified it: the blocker, the party you are waiting on, and where it stands against the stage’s target.
• What changed — a reconciliation from the start of the range to now. What entered the figure, what left it, and every account behind each movement with its date. It adds up, and it says so.

Three pages: your portfolio, blocked accounts, and the accounts at risk of missing go live. The conversations card opens to the accounts it is chasing.

The header now speaks for the whole screen

Which accounts you are looking at, the moment everything was read, and the range all sit in the header once, and no card repeats them. The scope switch between your accounts and all accounts has moved there too, because it governs the whole screen rather than the one card it used to sit in.

Every figure on the overview is a count as at the moment it was read, so changing the range does not move any of them — it sets the window the movements on the drill-down pages are measured over. The header says so rather than leaving you to work it out.

Where we can’t tell you something, we say so

An account the health engine has not scored yet is stated on its own rather than counted as healthy. A reconciliation whose starting figure we don’t hold names the day our record begins instead of showing you a number we would have had to invent. And where a movement can’t happen yet because the platform doesn’t record it, the page says that too.