See your single next best action on every lead

A lead’s workspace now leads with the one thing that most needs you next — your single next best action, shown prominently at the top for your role and stage. When nothing needs you, you’ll see a clear “nothing to do right now” message instead of an empty panel, and every other action stays one glance away in the “More actions” list. Anything that can’t be undone — archiving a lead, sending delivery back for rework, disputing an invoice — now asks you to confirm first, so nothing consequential happens on a single click. The whole panel is keyboard-friendly and screen-reader-labelled throughout.